Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Accounts

Shipping & Delivery

Shipping and handling costs are as follows:

* United States less than $10.00 - $5.99 shipping and handling
* United States $10.00 or more - Free shipping (for a limited time only)
* Other countries less than $25.00 - $12.99 shipping and handling
* Other countries $25.00 or more - Free shipping

Privacy & Security

Premier Sewing values your privacy. We never sell your information to anyone. We also ensure the highest security for your purchases. Your order, along with your credit card information, is encrypted to prevent identity theft.

Shipment, Returns & Replacements

Shipment usually takes no more than 10 business days, however due to the nature of our business items are subject to being out of stock. If an item needs to be backordered it will ship separately. We will do our best to ensure that you are noticed if an item is out of stock. Shipment for refunds due to an error of product selection is the responsibility of the customer. We do allow for refunds within 60 days less a 20% restocking fee.

Registration

Although you may checkout as a guest, there are many benefits to registering with PremierSewing.com. Among these are:
* Quick checkout
* Viewing of your orders
* Repeating a past order
* Special discounts not given to guests